Private Mentorship
An assistant and a young client laughing together at the fair

Vancouver platform

Private Family Assistants
for families in Canada.

The family support you need, from one person you can trust.

Join the Waiting List

Your kid’s pretty great.Their assistant should be, too.

Between work, school, appointments, and everything in between, families carry more than any two hands can hold. You need someone who can genuinely take some of it off your plate — and be there, reliably, the same time every week.

Not just anyone. Someone vetted and trusted. Someone who’s genuinely good with your kids — and good with you. Someone who shows up, week after week, until the relationship is real.

Assistants like that aren’t easy to come by. We can help.

Work, school, appointments — families carry more than two hands can hold.

You need someone vetted, great with your kids, and there the same time every week.

Assistants like that are rare. We can help.

Our services

One person. Four kinds of help.

All four come with every assistant — you never pick just one, and there’s no extra fee per service.
Ask for whatever your family needs, whenever you need it.

Education — homework and study sessions

Private Education

Real 1-on-1 lessons, real grading, and a learning plan that grows with your child — school support that shows its work.

Learn more
Life skills — out in the community

Life Skills

Confidence, communication, and independence — preparing them for family life and working life.

Learn more
A girl standing under blossoming cherry trees

Childcare

Steady, vetted care from newborns to big kids — the same familiar face your family already trusts.

Learn more
Personal support — one-on-one at home

Personal Support

Appointments, paperwork, programs, and the everyday pile — one trusted adult who carries it with you.

Learn more
The Brief Five chapters · tap to open

The Service

Four services, one Assistant.

01 / 05

Every family creates their own sessions.

balanced

100%
All Yours

How It Works

Four steps, in order.

02 / 05

Your Plan

Build the contract that fits.

03 / 05

Select Your Monthly Plan

Option 1: 1 mo
Option 2: 2 mo
1-month plan: $30/hr — regular weekly sessions.2-month plan: $45/hr — spaced-out sessions.

Select Your Hourly Package

Option 1: 24h
Option 2: 40h
All plans include three flex tokens — each covers one cancel or reschedule —

Reserve Weekly Time Slots

Session 1 Mon · 2h4–6 PM
Session 2 Wed · 2h4–6 PM
Session 3 Fri · 2h4–6 PM
Same days, same times —
locked in for your 1–2 month plan.

Sessions Begin

What an actual day looks like.

04 / 05

Our Promise

Six pillars that hold every contract together.

05 / 05

How We Work

Five chapters. One contract.

Swipe through the five chapters — tap any row for the full detail.

The Service

Four services, one Assistant.

01/05

Every family creates their own sessions.

100%
All Yours

Let your Assistant absorb your daily pressure.

How It Works

Four steps, in order.

02/05

Intake is limited — applications reviewed in order.

Your Plan

Build the contract that fits.

03/05

Sessions Begin

What an actual day looks like.

04/05

Same Assistant, same rhythm, week after week.

Our Promise

Six pillars, every contract.

05/05
WorkBCWorkBC.caCommunity Living British ColumbiaCOMMUNITY LIVINGBRITISH COLUMBIABack in MotionKERRISDALECommunity CentreDisability FoundationTrue North LabourDUNBARCOMMUNITY CENTRE
ASSOCIATION
DIGA — Disabled Independent Gardeners Association
Launching late 2026 – early 2027

The waiting list is open.

We’re accepting a limited number of families and assistants during this time — every application is reviewed in the order it’s received.

Family spots 7 of 10 left
Assistant spots 8 of 10 left
  • Reviewed in the order received
  • Serving families since 2023
  • Your details stay private
  • Launching early 2027

Who this fits

Get more done with an assistant

Tight weeks, school runs, and a to-do list that never ends — handled.

Busy Families

One trusted adult on your team

Ethan has basketball at 4 and I’m stuck at work until 5.

I’ve got the gap — pickup, snack, homework started.

You’re a lifesaver. Can he practice his English after?

Already on the list. Updates as we go — focus on work.

Today
3:00 Home from school Done
3:30 Snack & homework Done
4:00 Basketball kit ready On it
5:15 Home — update sent to Mom Sent

Single Parents

The extra set of hands you can trust

Jacob’s done school early and piano’s at 4 — I can’t leave work.

Don’t worry — the school called me. I’m already on my way.

Thank you. He gets nervous before lessons.

We’ll run his warm-up in the car. Updates after piano.

Live updates
4:12 Picked up — arrived at piano Sent
5:05 Great lesson — scales all week Sent
5:58 Dropped home — snack’s out Sent

Newcomers to Canada

Private ESL and a soft landing

The school sent three forms and I’m not sure what they’re asking.

Bring them Thursday — we’ll fill them in together.

And the parent-teacher meeting… my English gets shaky.

We’ll rehearse it line by line. You’ll walk in ready.

This week
Tue ESL conversation hour Done
Thu School forms — together Next
Thu Meeting practice, in English Next
Fri Confidence check-in Added

School Support

Falling behind, or ready for more

About Noah

Math test Friday and Noah’s nervous about fractions again.

We drilled them today — five right in a row.

Really? Last week he wouldn’t even try.

One more run Thursday and he walks in confident.

Progress
Fractions
Reading
Progress note sent home Sent

Last five in a row — correct

A Big Brother or Sister

A mentor they actually look up to

Maya’s been quiet lately. Could you check in this week?

We talked on our walk — she opened up a little.

That’s more than she gives us at dinner.

Keeping our Wednesdays going. She’s doing better than she thinks.

Our Wednesdays
3:30 Walk & talk Done
4:00 Homework, side by side Done
Parent note sent home Sent
Next Wednesday Held

Expecting & New Parents

Steady help from day one

Baby’s due in March — how will we manage Lily’s school runs?

Let’s reserve her weekly slot now. By March it’s routine.

Could you take the pharmacy runs too?

Leave them with me. You rest — I’ve got Lily.

Reserved hours
Mon 3:00 – 6:00 with Lily Held
Thu 3:00 – 6:00 with Lily Held
Fri Groceries & pharmacy Done
Sat Lily’s recital — I’ll be there Added

Seniors

Company, conversation & errands

About Dad

Dad keeps missing appointments and won’t ask anyone for help.

We booked his eye exam together this morning.

He let you book it? He never lets me.

I’ll drive him Tuesday and stay for coffee. He beat me at chess again, by the way.

Tuesday
10:00 Eye exam — I’ll drive Booked
11:15 Coffee & chess Standing
Thu Pharmacy pickup Added

Chess this month: him 3, me 1

Stretched-Thin Parents

A babysitter and educator in one

Between work and the twins, homework time is chaos.

Homework’s finished before dinner from now on.

Both of them? On the same evening?

Both. And Friday, spelling review becomes a game.

Tonight
5:40 Homework, done Done
6:00 Reading, 20 minutes Done
Fri Spelling game Ready
Sat Park & spelling rematch Planned

Childcare, Simply

Steady care from a familiar face

With Ben & Ruby

Meeting’s running late — any chance you can stay until 6?

Of course — we’re mid–Lego tournament anyway.

You’re the best. Did they eat?

Dinner’s warm, hands washed. Take your time.

Friday
Staying until 6:00 Confirmed
Lego tournament Round 3
Dinner Warm
6:00 Mom’s home — smooth handoff Done

The day to day

What your Assistant actually does.

Two sides to the role — what happens while they’re with your child, and what happens when they’re not.

In the Session

Your assistant arrives and handles the handoff — greeting your child, prepping a fresh meal, and getting a healthy daily routine locked in.

Structured 1-on-1 learning. Because we blend study with sports, movies, and outings, your child builds a genuine bond and actually wants to learn.

Heading out to practice real-world independence — riding transit, grocery shopping, handling money, and building social confidence.

While interacting, your assistant is constantly evaluating — taking mental notes on your child’s emotional needs, habits, and areas of growth.

The Off-Duty Strategy

On their days off, your assistant studies your child’s learning gaps, builds custom worksheets, and plans exactly how to get past difficulties.

They spend their own time researching local sports, art, or coding programs, planning cooking lessons, or finding outdoor activities your child will love.

We notice the details. Whether it’s spotting a skin irritation and suggesting a doctor, or running errands for hygiene supplies and clothes as the kids grow.

For families who don’t need school tutoring, your assistant designs active, screen-free childcare and public community routines to keep life moving forward.

One trusted adult who carries it with you —
not five strangers.

Consider your kid limitless.

Connect your child to an assistant who teaches real food — hands-on, week after week.

Cooking lessons in your home.

No studios, no drop-offs — pans, knives and real ingredients, hands-on with the assistant your child already trusts.

A young client pressing fresh fruit through a juicer during a session
Real photo — juicing day with an assistant

Kids make healthy choices themselves.

Fruit, veg and real meals from whole ingredients they pick and prepare — so they know exactly what goes in.

A colander of fresh strawberries, cherries and grapes, washed for a session
Real photo — a fresh haul, washed and ready

The menu grows as they do.

Everyone starts simple. First dishes become full family dinners — new skills stack up with every visit.

First Dishes

Where kids start

  • Eggs — scrambled, boiled, fried
  • Pancakes from scratch
  • Real sandwiches
  • Simple soups
  • Fruit smoothies

As They Learn

Skills stack up

  • Pastas & stir-fries
  • Roast chicken + sides
  • Knife skills, safely
  • Baking basics
  • Breakfast → lunch → dinner

Fuller Plates

For teens & adults

  • Complete dinners
  • A week of meal prep
  • Balanced, budgeted plates
  • Oils, heat & smoke points
  • Seasoning with confidence

If this is what you want in your home, this is exactly the kind of person we send.

And if this sounds like you — you might be one of us. Join the waiting list

Find the right fit

An assistant for every use case

Our assistants all provide the same core support — and each brings their own strengths and experience. Explore the categories to see what might be the best fit for your family. All of our assistants are trained to support a wide range of needs. Categories help you find the right match.
Life Skills Assistants Real skills for real life. Life Skills Assistants

Life Skills Assistants

Cooking, budgeting, routines, and real independence — the everyday skills school never teaches, built one week at a time. In practice that is a real meal cooked start to finish, money tracked before it disappears, a morning that runs without reminders, and one more thing done alone each week.

Same core support. More ways to find the right fit.

View Assistants Soon

family assistant vibe

Watch your kids do the work.

A look inside a family’s account: every lesson written up, the week’s sessions and jobs in one place, and your Assistant a message away.

Lesson JournalLesson Journal
Lesson JournalAfter every session: what you covered, how it went, and what comes next.

Sample family: made-up names and sessions.

West Point Grey AcademyWEST POINT GREYACADEMYYork House SchoolYORK HOUSE SCHOOLCrofton House SchoolSt. George’s SchoolSINE TIMORE AUT FAVOREST. GEORGE’S SCHOOLThe University of British ColumbiaTHE UNIVERSITY OFBRITISH COLUMBIA

A real journey · not a brochure

Where sessions actually happen.

Three years. One Family Assistant. Every beach day, library session, basketball practice and transit-training trip — mapped.

Find your match

A Private Family Assistant near you

Discover your own Family Assistant across the Lower Mainland — real people in your area.

Take a closer look
Private Mentorship

Client: Elias, 13

With Assistant Maya · 3 years together

893sessions
34places
3years

Family Assistants near you

General service areas across the Lower Mainland

Activities & Outdoors

Educational

Personal Support

Sample journey — a composite illustration of real family assistant days. Names changed for privacy.

Each Family Assistant is shown as a general service area — exact locations are shared only once you’re matched.

Private Mentorship iOS

Message your Assistant, check your hours and the sessions you have left, and look back on everything you’ve done together.

The experienceEvery week

Real Moments. Real Growth.

Archive · 2023–2026

Education

Learning English, Side by Side

Candy and her son Jason at the board in their home, in a private English lesson with their Assistant. We usually teach one person at a time, but this family wanted to learn together, and a parent learning beside their child turned out to motivate them both.

Date
September 2023
Client
Candy & Jason
Category
Education
Duration
3 Weeks

MilestoneMother and Son Studying Together

Community

A Day at the Fair

H at the Richmond carnival with her parents and her Assistant, on a day off from studying. She won a few prizes and went on some rides.

Date
April 2024
Client
H
Category
Community
Duration
1 Month

MilestoneA Well-Earned Day Off

Community

Big Win, Bigger Smile

Her Assistant holding the prize her father won at the ring toss. Families often invite their Assistant along on days like this, and the time spent together outside of lessons is how a real relationship with the whole family grows.

Date
April 2024
Client
H
Category
Community
Duration
1 Month

MilestoneFamily Outing with Her Assistant

Community

Hitting the Trail Together

Jason, his mother Candy and their Assistant on Grouse Mountain, taking a break from studying. Part of the plan was helping Jason find new hobbies and routines away from the screen, and parents are always welcome to come along.

Date
September 2023
Client
Candy & Jason
Category
Community
Duration
2 Weeks

MilestoneFirst Family Hike

Community

Leading the Way

Mother and son on their first hike together, after their Assistant encouraged them to spend more time outdoors. Pointing out the path, cheering each other on and pushing through the hard parts side by side.

Date
September 2023
Client
Candy & Jason
Category
Community
Duration
2 Weeks

MilestoneFirst Hike Together

Community

The Climb Is the Point

Further up the trail with Jason and Candy. Every step is a lesson in pacing, persistence and believing you can finish what you started.

Date
September 2023
Client
Candy & Jason
Category
Community
Duration
2 Weeks

MilestoneKept Climbing Together

Community

Earned the Rest

Jason usually spends hours a day playing video games, so the goal was to get his body used to harder paths and comfortable with a brand-new activity. By the end he was exhausted, and proud of what he had done.

Date
September 2023
Client
Jason
Category
Community
Duration
2 Weeks

MilestoneFinished a Difficult Trail

Life Skills

Open for Business

Brother and sister running their first lemonade stand, a real kid business. They prepared the product, wrote the menu, set the prices and worked together to serve customers and handle the money: life skills, practised for real.

Date
August 2021
Client
K & J
Category
Life Skills
Duration
1 Year

MilestoneFirst Earned Dollar

Life Skills

The Real Entrepreneurs

Two kids at a lemonade stand, making their own money for the first time. The skills practiced here, pricing, making change, talking to strangers, are the same ones that shape a future.

Date
August 2021
Client
K & J
Category
Life Skills
Duration
1 Year

MilestoneSold Out in One Afternoon

Life Skills

A Well-Earned Break

A study break outdoors with his Assistant. Ryan studied three days a week, six hours a session, with plenty of homework on top and very few breaks, so a morning on the monkey bars was well deserved.

Date
Fall 2024
Client
Ryan
Category
Life Skills
Duration
22 Months

Milestone10 Bars Without Stopping

Mentorship

A Bond Built on Respect

What makes Private Mentorship different: most of the time is one-on-one lessons, but Assistants also spend time with the children outside of them, giving them a break and building relationships that last. Younger students are happiest when they can put the pencil down and go outside, and it makes going back to studying much easier. Ryan has been with his Assistant for two years, 144 sessions and 288 hours a year.

Date
Fall 2024
Client
Ryan
Category
Mentorship
Duration
22 Months

MilestoneTrusted Fully and Completely

Life Skills

Pushing Past the Limit

Push-ups in the park. No gym required. Teaching discipline, physical health, and the mindset that you can always do one more. Setting the bar high and clearing it.

Date
Fall 2024
Client
Ryan
Category
Life Skills
Duration
22 Months

Milestone30 Push-Ups Unbroken

Life Skills

Almost a Year In

Not his first day: this is Michael almost a year into working with his Assistant, and you can see it in his arms. Having someone beside you who knows what they are doing makes all the difference. Michael has now been with his Assistant for almost three years, 240 sessions and 480 hours a year.

Date
Early 2025
Client
Michael
Category
Life Skills
Duration
11 Months

MilestoneA Year of Steady Training

Life Skills

Building Strength, Week by Week

Consistency is the whole game. Showing up to the gym three times a week and tracking real progress builds both a stronger body and a stronger sense of self-discipline.

Date
Early 2025
Client
Michael
Category
Life Skills
Duration
11 Months

MilestoneIncreased Weight Every Month

Life Skills

The Work Speaks for Itself

Michael and his Assistant practise stretching, cardio, weights and general exercise, keeping Michael involved in his community and building his independence out in the world.

Date
Early 2025
Client
Michael
Category
Life Skills
Duration
11 Months

MilestoneFull Workout Done Independently

Life Skills

Arm Day, Every Week

Progress is visible. What you put in is exactly what you get out. Watching a client go from not knowing how to hold a bar to hitting personal records is one of the best parts of this work.

Date
Early 2025
Client
Michael
Category
Life Skills
Duration
11 Months

MilestoneFirst Personal Best

Life Skills

Bench Press Milestone

Lying back, loading the bar, and lifting more than you thought possible. Every plate added is proof that the work is paying off. Strength training changes how you carry yourself in the world.

Date
Early 2025
Client
Michael
Category
Life Skills
Duration
11 Months

MilestoneLifted Body Weight on Bench

Mentorship

Leading by Example

Fit4Less in North Vancouver. Your mentor is doing the work right beside you. Not standing at the sidelines and coaching from a distance, but grinding through the same session, rep for rep.

Date
Early 2025
Client
Michael
Category
Mentorship
Duration
11 Months

MilestoneMentor Trained Alongside Client

Community

Breathing Room

Burnaby Mountain, for a much-deserved break. Ryan and his Assistant talked about school and life in general, and joined in community events.

Date
September 2024
Client
Ryan
Category
Community
Duration
22 Months

MilestoneA Break Well Earned

Community

Taking a Seat

Ryan sat down for a rest after the walk. Well deserved, after so many hours of studying.

Date
September 2024
Client
Ryan
Category
Community
Duration
22 Months

MilestoneA Quiet Moment Outdoors

Community

A Day at the Police Museum

After many months of long study sessions, E's father rewarded her with an outing: he gave her Assistant tickets to the Vancouver Police Museum so the two of them could spend the day together.

Date
Fall 2024
Client
E
Category
Community
Duration
9 Months

MilestoneA Reward for Months of Study

Community

Art Gallery Afternoon

Before he left for work, E's father left money for her and her Assistant to visit the Vancouver Art Gallery. She had never been, and he wants her to experience things she has never seen before.

Date
March 2024
Client
E
Category
Community
Duration
2 Months

MilestoneFirst Art Gallery Visit

Community

Culture as a Classroom

A textile sculpture exhibit at a Vancouver gallery. Every cultural outing is a lesson in observation, discussion, and being present in a space that feels unfamiliar.

Date
March 2024
Client
E
Category
Community
Duration
2 Months

MilestoneAsked First Question at a Gallery

Community

Seeing the World Differently

Standing in front of a large abstract painting and letting it speak. Building the habit of paying attention — to art, to people, to the world — is a life skill that never stops paying off.

Date
March 2024
Client
E
Category
Community
Duration
2 Months

MilestoneExpressed Opinion About Art

Daily Support

Breakfast Before a Big Day

Jason and his mother often invited their Assistant to breakfast before a full eight-hour day of English. New to the country, and with Jason not yet in school, they were working hard to settle into the community and the school system quickly: several lessons a week, life skills together, and their Assistant helping them get to know the city.

Date
August 2023
Client
Candy & Jason
Category
Daily Support
Duration
First Week

MilestoneSettling Into a New City

Life Skills

Labelling the Kitchen

Learning kitchen vocabulary by labelling everything in the kitchen, so the English they practise is the English of their own home.

Date
August 2023
Client
Candy & Jason
Category
Life Skills
Duration
First Week

MilestoneNamed All Kitchen Items Independently

Life Skills

Learning Through Labelling

More of Jason and Candy's kitchen lesson: English applied to the real things they use every day.

Date
August 2023
Client
Candy & Jason
Category
Life Skills
Duration
First Week

MilestoneUsed Kitchen Words Every Day

Education

Studying Late

Candy would sometimes study longer than Jason and take extra tests. She enjoys having a Private Family Assistant to help her learn English and support her family, and handmade assignments with translated vocabulary made it easier to learn.

Date
September 2023
Client
Candy
Category
Education
Duration
3 Weeks

MilestoneExtra Tests Completed

Education

Focus Time at Home

Jason learning English with his Assistant during long study hours. Building a full study routine at home is one of the most important habits we help a family establish.

Date
Spring 2024
Client
Jason
Category
Education
Duration
8 Months

MilestoneDaily Study Routine Built

Education

Friends Learning Side by Side

Ryan's and H's mothers are friends, so Ryan's mother invited H to study with him, and the boys took some classes together. Private Mentorship encourages families to invite friends, or each other, to learn together with their Assistant.

Date
Spring 2024
Client
Ryan & H
Category
Education
Duration
6 Months

MilestoneFirst Shared Class

Education

Preparing for Canada

Kaihuang lives in China and takes private English lessons online. He is preparing for the IELTS so he can come to college in Vancouver, and his family brought in an Assistant to help him through the process.

Date
January 2025
Client
Kaihuang
Category
Education
Duration
1 Year

MilestoneIELTS Preparation

Education

Business English

Zoe owns her own company in California. She works with an Assistant on her business English, so she can train her staff properly and speak confidently with English-speaking customers.

Date
February 2025
Client
Zoe
Category
Education
Duration
15 Months

MilestoneBusiness English Skills

Education

Ready for University

Li lives in China, and her parents hired a Canadian Assistant to help her prepare for university in the United Kingdom, where she had been accepted. She practised business emails, academic writing and building her vocabulary before she went.

Date
February 2025
Client
Li
Category
Education
Duration
1 Year

MilestoneAccepted to University in the UK

Mentorship

Joy Across the Screen

Li practising well-formed English sentences, business writing and academic writing with her Assistant.

Date
February 2025
Client
Li
Category
Mentorship
Duration
1 Year

MilestoneAcademic Writing Practice

Life Skills

Day One at the Gym

Michael's first session at the gym with his Assistant. Together they signed up for a membership to help Michael build a stronger body and better health, and to be more involved in his community. Since then he has stayed active, earned employment-training certificates and kept growing in his education and independence.

Date
March 2024
Client
Michael
Category
Life Skills
Duration
First Session

MilestoneGym Membership Started

Life Skills

Reps and Responsibility

Michael doing very well at the gym, on his favourite exercise for building strength.

Date
Early 2025
Client
Michael
Category
Life Skills
Duration
11 Months

MilestoneNever Missed a Scheduled Session

Life Skills

Cable Work, Core Focus

Advanced gym programming for a client who started with zero experience. This is what almost a year of consistent effort produces: confidence, technique, and a genuine love of training.

Date
Early 2025
Client
Michael
Category
Life Skills
Duration
11 Months

MilestoneTraining Independently 3x Per Week

Community

Open Sky, Open Mind

Standing in a wide open field under a big sky. Some of the most important moments in a mentorship happen in quiet, open spaces where there is nothing to do but be present and talk.

Date
August 2024
Client
Ryan
Category
Community
Duration
22 Months

MilestoneStarted Journaling Outdoors

Mentorship

Your Mentor Does the Work Too

Leading by example means actually doing the work, not just directing others. When your mentor drops down and does the push-ups beside you, the message is clear: we are in this together.

Date
Fall 2024
Client
Ryan
Category
Mentorship
Duration
22 Months

MilestoneMentor and Client Same Fitness Level

39 Stories

What families say

Real results from families who’ve worked with their Assistant.

FAQ

Frequently Asked Questions

Private Mentorship is a personalized assistant and mentorship service designed to support education, family coordination, and daily life needs. Each family is assigned dedicated weekly time blocks with a trained assistant who works closely with them in structured sessions.

Plans are purchased in fixed terms (1 month or 2 months) and include a set number of reserved hours. These hours are scheduled into recurring weekly time blocks to ensure consistent availability.

Private Mentorship is built around reserved weekly hours with one consistent assistant — the same trusted person for the family, every week. It isn’t a by-the-session or pay-as-you-go service. That consistency is the point: trust between an assistant, a child, and their parents grows over time, and real progress — routines, learning, confidence — comes from a steady relationship rather than scattered sessions. It’s a long-term partnership built around a family’s long-term goals, not a quick fix. Flexibility still lives within that commitment: sessions can be rescheduled, plans adjusted, and contracts frozen when a family needs a longer break.

Your hours are not booked ad-hoc. They are reserved in advance as standing weekly windows, ensuring predictable access and consistency.

Sessions can take place at the family’s home, at the assistant’s location, in public spaces (libraries, cafés, activity centers), or online. Location depends on the session goal.

Sometimes — and it is incidental to a session rather than something you book. Private Mentorship does not sell, arrange, or charge for transportation, and would decline a family looking for driving on its own. What does happen: a lift home from an activity they were already at together, a short drive to buy ingredients during a cooking lesson, or going along to an appointment. It is a small part of a session, never the reason for one. An assistant is never required to drive, and declining costs them nothing.

When your child does homework on their own, their screen can be recorded so parents can review it later. Screen only — no camera, no mic — and recordings auto-delete after 3 days.

Yes. Every plan includes three flex tokens — each one covers a reschedule or cancellation without losing hours, so your reserved time blocks stay protected.

Yes. A freeze — pausing sessions for a stretch of time — covers medical situations, summer or winter breaks, a move, or any season when a family needs to step away. The hours are never removed; a freeze simply holds them in a banked balance until sessions resume. Freezes are arranged with advance notice — the family lets their assistant know when they’re stepping away and roughly when they’ll return, so it can be planned around. Most families freeze for about two to three weeks, often around holidays or travel, and pick right back up. A few things to be clear on: a freeze protects the hours, not the exact weekly spot — for longer breaks of several months, the assistant may take on another family in that time, so the standing weekly position may not be waiting on return. The hours themselves are never lost — they stay in the banked balance. Like all paid hours, they’re non-refundable; banked hours are time still held with Private Mentorship, not a refund. Whenever the assistant has availability, they’ll do their best to open space so the remaining hours can be used as sessions resume.

Yes. If a family feels the match is not ideal, a replacement can be requested. Continuity and fit are important to the success of the program.

Assistants can help with emails, family coordination, documentation, and scheduling. This support is handled within the boundaries of the contracted hours.

Private Education is one-on-one: each contract covers one student, so the lessons, assignments, homework checks, and grading are all built around them. Teaching a second child means double that behind-the-scenes work, so each contract covers one. Homework corrections are always free, done on the assistant’s own time. If you’d like a second child taught as well, a second sibling student is $30 per hour (two-hour minimum) — if the assistant is open to taking on siblings, they can, in a shared class or two separate ones. We’ll ask on your behalf; most assistants take it case by case, and the standard is private one-on-one. The sibling rate is for genuine siblings, so we may ask for ID to confirm the two children share a last name. Hours can’t be shared between families — every student needs their own 1 or 2-month contract — but friends are welcome to study together: with their own contracts and the assistant’s agreement, two kids can share the class in person or online.

Every session is a two-hour minimum, across all of our services. For education, a real lesson has two halves — usually an hour of teaching, then an hour of practice where the child works with what they’ve just learned. Teacher first, then child. One hour isn’t enough for both, and the two-hour format is where the results come from.

Looking for the fine print? Read our full Terms, Privacy Policy & Policies.

The waiting list is open

Be one of the first.

We’re accepting a limited number of families and assistants during this time. Every application is reviewed in the order it’s received.